F.A.Q.s

Shipping & International shipping 
Our normal delivery time to Sweden 1-3 days, EU 2-5 days, International 3-10days.
Please note that if you just purchase postcards it may take a few days longer. 
During certain periods and unpredictable events that affect the transport, the delivery time may be longer.
We ship internationally and to almost all countries. If your country is not listed in the check out please contact us. 

Shipping cost & local taxes & duties
Shipping cost will be added to all orders and will be shown in the check out. The shipping cost is based on your location.
International orders outside the EU (or UK & Switzerland) may have local taxes and duties added to your orders, for which we cannot be held responsible. 

UK deliveries  
From Jan the 1st of 2021 shipping to the UK may take longer than normal. This also includes returns from the UK. New local taxes and duties may be added, if so the carrier will contact you.

Returns & Exchange
Limited edition and customised prints are non-refundable. 
All other items bought at astridwilson.com are fully refundable within 30 days upon receipt.
If you wish to return or exchange, send us an email to hello@astridwilson.com with your order number, return reason and which article you want to return/exchange. 
The customer is responsible for shipping cost but astridwilson.com can provide a return label, the cost of this shipping is the same amount as the shipping you paid to receive the order.
The amount is deducted from the refund when we receive the order back.

Reclaims 
If you have received a damaged or faulty item please send us an email to hello@astridwilson.com with your order number and image of both item and packaging to hello@astridwilson.com
We will then send you a new correct order.

Company details

Astrid Wilson AB
company registration number 559172-1401
Vat number SE559172140101
hello@astridwilson.com